The Managers, essentially the wider part of an organization are where most of the action is. Balancing day-to-day operations, to managing the team dynamics and the constant vigil they need to keep on ensuring all efforts are aligned to the overall goals makes it a ‘hot-spot’ position to be in. How to let go, when to let go & how much to let go, in terms of empowering others is a constant challenge for them. Conflicting situations amidst all this are common at this level.