
NEGOTIATION SKILLS
Scope
The give & take exercise of negotiation is deemed a success when both the parties involved leave the table feeling positive, good & as winners. A blend of skill, knowledge, gut feeling, personal benchmarks, patience, ability to influence & persuade, makes negotiation a highly subjective, yet a crucial skill to have at all levels. In this workshop the participants explore various negotiation tools and their application.
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Tools
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SWOT Analysis
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BATNA & Negotiation Matrix
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Integrative vs. Distributive Negotiation theory
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Activities & role plays
Outcomes:
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Know what drives them and how much are they willing to stretch – as a prelude to starting the negotiation skills.
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Explore their own ‘hunger for success’ through a quick self SWOT – this ultimately drives the quality of negotiations
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Understand your own BATNA (Best Alternative To Negotiated Agreements) – and explore the role it plays while negotiating
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Build the skill around preparing for a negotiation – by defining the goals, alternatives, targeted outcomes, relationships, consequences etc.
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Know the advantages of Integrative Negotiation vs. Distributive Negotiation – and how can one create a ‘win-win situation’
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Know what is a Negotiation Matrix and how does one use it for the ‘Bargaining Strategy’
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The role of ‘Distributive Bargaining’ – negotiating when both the parties can’t win
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Build persuasion as a key negotiation tool – A combination of logic, emotions, bargaining & compromise based on intuition & influence
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Understand the use of non-verbal communication in a negotiation scenario
