STAKEHOLDER MANAGEMENT

 

Scope

A manager has to foster good relationships & mange them, almost at a 360 level. There are various stakeholders, with diverse expectations & personalities. So when the output, quality & deliveries have to be met under situations that are constantly changing, it becomes quite challenging for them to maintain good amicable relationships with the entire stakeholder population. These relationships have to be managed while staying uncompromised on values, ethics, quality of delivery & the overall goal.

 

Tools used

• Stakeholder identification sheet

• Case studies

• Activities & discussions - Brainstorming

 

Outcomes

• Identify key stakeholders & prioritize work relations

• The art of networking for relationship building

• Understand the need for buy-ins at all levels for a smooth execution & how one must approach these.

• Know that by identifying & highlighting a common goal/task one can create a common ground to initiate relationship building.

• Use emotional intelligence & empathy as two key components.

• Understand the need to be honest, authentic & display a high integrity level while managing these relationships